Business CD FAQ
Once Your CD Matures

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Will ING DIRECT remind me of the maturity date on my Business CD?
Absolutely. We will send you a notice prior to maturity. Then, as owner of the CD, you must contact an ING DIRECT Sales Associate at 1-877-464-1777 between 8 AM and 8 PM, or login to your account and give instructions to either renew the CD at the current rate or transfer the maturity value to a Business Savings Account. If instructions are not provided, the CD (including accrued interest) will automatically be renewed at the current rate.  

Upon maturity of my Business CD, how long will it take for money to appear in my linked business checking account?
Transactions to transfer money from your Business CD into your linked business checking account are usually completed within 2-3 business days.  

What if I provide ING DIRECT with maturity instructions after the Certificate of Deposit maturity date?
Your Business CD (including accrued interest) will automatically renew at the current rate. However, you may still redeem your certificate, or change the amount or term, within 10 calendar days from the maturity date without penalty.


Still have questions? Please contact us and we’d be happy to help.